Last updated: November 2025
At Seravielle Studio ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from seraviellestudio.com (the "Site").
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill your contracts with us, as described above.
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- Payment Processors: We use secure third-party payment processors (such as PayPal, Stripe, Apple Pay) to handle financial transactions. We do not store your credit card details.
- Shipping Partners: We share your shipping address and contact info with carriers (such as USPS, DHL, FedEx) to deliver your orders.
3. Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
4. Marketing and Communications
If you have opted in to receive marketing communications (such as our newsletter), we may use your Personal Information to send you marketing emails about our store, new products, and other updates. You can unsubscribe from these emails at any time by clicking the "Unsubscribe" link at the bottom of the email.
5. Your Rights (CCPA & GDPR)
Depending on where you live, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
6. Cookies
We use cookies to optimize your experience on our Site and to analyze our services. You can choose to disable cookies through your browser settings, but please note that this may affect your ability to use certain features of our Site.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: hello@seraviellestudio.com